By purchasing a ticket via the website, you are agreeing to these terms and conditions of sale:

1: Tickets cannot be refunded or exchanged except in the case of a cancelled performance.

2: Any latecomers will only be admitted at a suitable break in the performance.

3: In the event of unforeseen circumstances, it may be necessary to alter or amend seat allocation. Each customer would be notified at the earliest opportunity, but will not be obliged to refund monies or exchange tickets.

4: The use of camera, video, audio or other recording is strictly prohibited before, throughout and after the performance.

5: All information is correct at point of sale. In extraordinary circumstances, it may be necessary to amend or make alteration to the published detail of the concert, including any advertised performers/artistes. If so, Jenmat Productions would not be obliged to refund monies or exchange tickets.

6: Tickets cannot be resold to make profit. Jenmat Productions reserve the right to cancel tickets or refuse admission without notice and without being obliged to refund monies. If you find that you are unable to attend, please contact the ticket provider.

7: Jenmat Productions reserve the right to refuse admission or to remove a ticket holder for behaviour which the on site management deem unacceptable.

8: Anyone under the age of 16 attending the event must be accompanied by an adult aged 18+

9: Children under the age of 3 are NOT permitted at the performances, unless stated as a relaxed performance.

10. For Cathedral performances, Central Nave seats have no viewing restrictions. North & South Aisle seats have partially/fully restricted view and we cannot stipulate exactly which seats are partial/fully restricted.